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Customer Service Representative / Inside Sales

Posted: 09/29/2019

If you like business-to-business sales and have an entrepreneurial drive, superior problem-solving skills and an exceptional work ethic, FASTSIGNS is looking for you! Join our team in the ever-evolving custom sign and graphic industry as a Client Relationship Specialist.
As an inside salesperson, you will be responsible for all sales activities within the FASTSIGNS center. The Customer Service Representative (CSR) serves as the first point of contact for walk-in, email, and telephone customers and is responsible for preparing estimates and work orders and executing various marketing programs. You will provide exemplary customer service, build relationships, and use consultative selling when dealing with customers.


Responsibilities:

Sells consultatively and makes recommendations to prospects and clients using various FASTSIGNS products
Follows up on new leads and referrals resulting from telephone, marketing, and email activity
Demonstrates the ability to carry on a business conversation with customers
Prepares estimates and establishes/maintains estimate follow-up procedures
Communicates with customers on order status and changes in the production schedule
Identifies and resolves customer satisfaction issues
Establishes and maintains effective team relationships with all support departments
Follows all company policies, procedures, and business ethics codes
Performs other duties as assigned

Strong Candidate for this position will display :

A proven record of consistently hitting/exceeding sales targets or quotas
Experience resolving customer satisfaction issues
Experience working under pressure with multiple tasks/projects
Proficient computer and internet skills, including Microsoft Office suite
Strong verbal and written communication skills
Basic math skills
Strong organizational and time management skills
Excellent work ethic and sense of urgency
A hunger to learn
Ability to work and communicate effectively with businesses and individuals
Professional attitude and appearance
Highly organized and punctual
An eye for detail and quality-conscious


CHECK OUT our video about FASTSIGNS Sales Careers! https://youtu.be/u3gK-dTWBG0

18921 Plaza Dr, Parker, CO 80134-9676, United States

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