Breakfast Attendant (Part-Time)

The purpose of the BREAKFAST ATTENDANT is to connect with guests at breakfast, ensuring guest satisfaction and provide service recovery when needed. 


  • Provides personalized service to all guests.
  • Regularly communicates and converses with all guests.
  • Prepares food and beverages according to recipe.
  • Fully understands and complies with all food safety requirements.
  • Sets up breakfast area before guests begin to arrive; displays the food and beverages in an organized and attractive manner according to brand standards/requirements.
  • Efficiently replenishes buffet with food, beverages and/or supplies as needed.
  • Maintains cleanliness of buffet area throughout the morning by reorganizing and tidying food area as necessary.
  • Properly disposes of used plates, utensils, napkins and/or cups as necessary.
  • May be responsible for keeping inventory stocked by ordering additional food and/or supplies as needed
  • Responds quickly to guest requests in a friendly manner; follows up to ensure guest satisfaction.
  • Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
  • Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
  • Performs any other duties as requested by supervisor.
To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required. 

Associate demonstrates a high QUALITY of work: 
  • Demonstrates accuracy and thoroughness.
  • Monitors own work to ensure quality.
  • Provides the best possible service to clients and customers.

Associate demonstrates acceptable PRODUCTIVITY standards 
  • Meets or exceeds productivity standards.
  • Produces adequate volume of work efficiently in a specific time.

Associate demonstrates excellent CUSTOMER SERVICE SKILLS 
  • Responds to requests for service and assistance.
  • Demonstrates the desire and ability to provide high quality service to both internal and external customers.
  • Solicits customer feedback to improve service.

Associate demonstrates INITIATIVE 
  • Asks for and offers help when needed.
  • Includes appropriate people in decision-making.

Associate demonstrates ACCOUNTABILITY for their job performance 
  • Takes responsibility for own actions.
  • Performs work with little or no supervision; works independently.
  • Can be relied upon regarding task completion and follow up.

High School diploma or equivalent and/or one year related experience and/or training. 

  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Must speak proficient English.
  • Must be willing to work weekends. 

The work environment normally entails the following: 
  • Indoor work environment
  • Minimal to moderate noise levels consistent with hotel environment