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    • Chamber Foundation
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    • Business Directory
    • Business of the Month
    • Chairman’s Circle Members
    • Castle Rock Jobs
    • Leads Generation Groups
    • Member Benefits
    • Member Login
    • Member Code of Conduct
  • Events
    • Signature Events
      • Annual Gala
      • Chamber Golf Classic
      • Castle Rock Sip and Savor
      • Douglas County Fair Parade
      • Castle Rock Artfest
      • Castle Rock Starlighting
    • 2025 Events Calendar (PDF)
    • Networking Events
    • Chamber Calendar
    • Volunteer
  • Programs
    • eXcelerate Professional Development
    • Leadership Douglas County
    • NextGen Castle Rock Young Professionals
    • Talent Pipeline Douglas County
    • Tours For Teachers
    • Women of Influence
  • Resident Information & Discounts
    • Shop the Rock
    • Visit Castle Rock
    • Castle Rock Map
    • Castle Rock Livability Magazine
    • Request Information
  • Business Directory
  • Member Login
TemplateStacy Garmon2023-05-02T15:03:07-06:00

Biz Builder - Customer Service: Connecting People

Biz Builder - Customer Service: Connecting People

Date and Time

Thursday Aug 1, 2019
11:00 AM - 1:00 PM MDT

Thursday, August 1st, 2019,  11:00 am to 1 pm

NOTE:  Lunch is not served at this event! But, feel free to bring your own.

Location


420 Jerry Street
Castle Rock, CO  80104

Fees/Admission

Free to Chamber Members
$25.00 for Non-Members

Website

https://castlerock.org/business-trainings/

Contact Information

David Uekert
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Biz Builder - Customer Service: Conne...
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Description

Customer Service:  Connecting People
How do you connect with customers today?  Is a smile still “worth a thousand words”? How impactful is the online connection?

This workshop will answer those questions and more!  Let’s talk about the power of face to face interactions today, how to connect with customers online, and what - if anything - has changed with customer service today! 

Workshop Presenter:  Susan Thayer, local Castle Rock entrepreneur


A graduate of the University of Colorado, Susan Thayer has been an Entrepreneur since the age of 25. Focusing mainly on franchising, Susan has experience in management development, advertising, and marketing for multiple franchise companies that include: Mail Boxes Etc./The Ups Store, Sport Clips, and Keller Williams Action Realty. 
    As an active volunteer of the Castle Rock Chamber of Commerce, Susan served as the chair of the Young Professionals Group, is a graduate of the 2009/2010 Leadership Douglas County Class, served on the Castle Rock Chamber of Commerce Board of Directors, conducted the Castle Rock Chamber of Commerce's Hospitality and Tourism Committee's Customer Service Trainings, co-hosted the Chambers weekly radio show, and received the Ping Lee Jung Memorial Volunteer of the Year Honor in 2012, as well as having been nominated for both Citizen and Business Person of the Year. 

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420 Jerry St, Castle Rock, CO 80104
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